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Customer Compliance Hotline


If you are a customer with a compliance issue you wish to report through the Compliance Hotline you may do so by calling our Compliance Hotline, a 24 hours/7 days per week toll free number, 1-800-572-9981. As always, we encourage you to attempt to resolve your issues with the local management.

Compliance Hotline is not a 911 or Emergency Service: Do not use this site to report events presenting an immediate threat to life or property. If you require emergency assistance, please contact your local authorities.

Golden Living wants to ensure you can communicate issues and concerns associated with non-compliance while maintaining your anonymity and confidentiality. Golden Living is committed to doing the right thing for the right reason and our Compliance and Ethics policies support these values and principles.

By telephone: 1-800-572-9981
By email:

Employee Human Resources Service Center


The HR Service Center (HRSC) was established for employees to ask questions regarding HR policies, employment issues, benefits, PeopleSoft transactions and a variety of other HR-related topics.

The HRSC is available for calls Monday through Friday from 7:30 am to 5:30 pm Central Time.

Contact the HRSC by telephone or by email:

By telephone: 1-800-777-2363
By email: