From the Perry County News, October 10, 2020
PERRY COUNTY – A local skilled nursing facility has been recognized for efforts in quality of care, moving up a level from a previous award.
Golden Living Center – Lincoln Hills on 19th Street in Tell City has earned the American Health Care Association/National Center for Assisted Living 2020 Silver – Commitment to Quality Award, one of only five Indiana skilled nursing facilities (informally known as nursing homes) to earn this award (four of the five belong to the Golden LivingCenter company). Nationally, only 146 facilities earned the award.
According to the American Health Care Association’s website, the Commitment to Quality Award has three levels, bronze, silver and gold. Organizations that have not received one of these awards must apply to be considered, and organizations that earn the award start at the bronze level.
Organizations must achieve a bronze-level award before being considered for silver, and must achieve a silver award before they can earn a gold award. Moving up to the next level must be done within three years of receiving an award. Assessment for earning the award involves a process that examines a facility’s operations, record keeping, leadership and staffing, just to name a few.
Golden LivingCenter – Lincoln Hills earned its most recent bronze award in 2018, one of 26 Indiana facilities to earn that level, making the facility eligible to apply for the silver award this year. Only four facilities nationwide earned the gold award in 2020.
Tenee Kelly, director of admissions and marketing for Golden LivingCenter – Lincoln Hills, said they take a lot of satisfaction in this achievement.
“You have to look at everything. You have to have everything spick-and-span, clean. [In] your criteria, you’re looking at your leadership, your customer service. You’re looking at patient satisfaction,” Kelly said. “We pride ourselves on the quality and staff here.”
Read more in the original article here: https://www.perrycountynews.com/content/golden-living-center-%E2%80%93-lincoln-hills-tell-city-receives-quality-award